How to give and receive digital hugs in the age of social distancing – study

The COVID-19 pandemic has made physical hugs a rare and risky gesture, but many people still crave the warmth and comfort of human connection. A new study explores how digital hugs can provide a viable alternative to physical hugs, and what factors make them more effective and satisfying.

What is a digital hug?

A digital hug is a form of online communication that aims to convey empathy, support, and positive emotions. It can take various forms, such as text messages, emojis, voice messages, video calls, or even virtual reality interactions. A digital hug does not necessarily involve physical contact, but rather relies on the use of language, symbols, gestures, and imagination to create a sense of closeness and intimacy.

According to the study, published in Frontiers in Psychology, a digital hug can have similar benefits to a physical hug, such as reducing stress, enhancing mood, and strengthening relationships. However, not all digital hugs are equally effective. The researchers identified several factors that influence the quality and impact of a digital hug, such as the context, the medium, the timing, and the personal preferences of the sender and receiver.

How to give a good digital hug?

The study suggests that giving a good digital hug requires a set of skills that the researchers call “digital tact”. These are skills that help people to be sensitive, respectful, and creative in their online interactions. Digital tact involves being aware of the norms and conventions of different online platforms, adapting to the needs and expectations of different recipients, and using various elements of communication to create a rich and meaningful experience.

How to give and receive digital hugs in the age of social distancing - study

Some examples of digital tact are:

  • Choosing an appropriate medium for the digital hug. For instance, a text message might be suitable for a casual acquaintance, but a video call might be more meaningful for a close friend or family member.
  • Using emoticons, emojis, stickers, gifs, or other visual elements to add emotion and personality to the digital hug. For example, sending a heart emoji or a hug gif can express affection and warmth.
  • Using language that is specific, personal, and sincere. For example, instead of saying “I’m here for you”, saying “I’m so sorry you’re going through this. You’re not alone. I’m always here to listen and support you” can show more empathy and care.
  • Using gestures or actions that mimic or simulate physical contact. For example, holding the phone close to the chest or face, or wrapping oneself in a blanket or pillow can create a feeling of being hugged.
  • Using imagination to create a vivid and realistic scenario of the digital hug. For example, describing how the hug feels, smells, sounds, or looks like can enhance the sensory and emotional aspects of the digital hug.

How to receive a digital hug?

The study also suggests that receiving a digital hug requires some skills that can help people to appreciate and enjoy the online interaction. These skills include:

  • Being open-minded and flexible. For example, accepting different forms of digital hugs from different people or platforms, and not comparing them to physical hugs or other online interactions.
  • Being attentive and responsive. For example, paying attention to the details and nuances of the digital hug, expressing gratitude and feedback, and reciprocating the gesture if appropriate.
  • Being reflective and mindful. For example, acknowledging the feelings and thoughts that arise from the digital hug, savoring the positive emotions and memories, and integrating them into one’s well-being.

Why are digital hugs important?

The researchers argue that digital hugs are important because they can help people cope with the challenges and difficulties of living in a socially restricted world. They can also foster social bonding and belonging among people who are physically distant or isolated. Moreover, they can enhance one’s online social skills and creativity by encouraging them to explore new ways of communicating and connecting with others.

The researchers hope that their study can inspire more research and practice on digital hugs and other forms of online social interaction. They also hope that their findings can help people to improve their online communication skills and enrich their social lives in the digital age.

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