Jordan has made major strides in its digital transformation by enabling 80 percent of government services through the Sanad app, according to a recent ministry report. This push, highlighted on November 4, 2025, includes activating 1.8 million digital IDs and integrating advanced biometrics for secure access, aiming to simplify life for citizens and boost efficiency.
The Ministry of Digital Economy and Entrepreneurship released its annual report covering September 2024 to September 2025. It shows how Jordan is using technology to modernize services, from banking to health, with a focus on user friendly tools that cut down on paperwork and wait times.
Key Achievements in Digital ID Rollout
Jordan has activated over 1.8 million digital IDs via the Sanad app since its launch. This falls short of the 3.5 million target for 2025, but progress is steady with half a million weekly users.
The app ties into a biometric iris system that registers about 9 million people. This setup ensures secure verification for everyday tasks like banking and government applications.
Officials note that the digital ID lets users skip physical cards for many services. Banks like Arab Bank and Cairo Amman Bank now accept it for transactions, making processes faster.
In recent months, the financial sector has embraced this tech. For example, a new iris based salary system rolled out nationwide, helping workers get paid without extra hassles.
Expansion of Online Government Services
The government has digitized more than 500 services through Sanad. This covers areas like health, education, and business permits, reaching 80 percent coverage.
A pilot for electronic passports started this year, set to launch fully soon. This ties into broader efforts to make travel and identity management digital.
The Open Government Data Platform now holds around 3,800 datasets. This resource helps businesses and researchers access info easily, fostering innovation.
Jordan also set up the Digital Health Center. It aims to improve medical services through tech, such as online records and telehealth options.
| Milestone | Date | Details |
|---|---|---|
| Sanad App Launch | 2021 | Introduced as gateway to digital services |
| 1.6 Million IDs Activated | April 2025 | Halfway to 2025 goal |
| 80% Services Digitized | September 2025 | Covers 500+ government offerings |
| Electronic Passport Pilot | August 2025 | Enhances travel security |
Biometric Tech Driving Security and Trust
Biometrics play a central role in Jordan’s system. The iris recognition tech, partnered with firms like IrisGuard, verifies identities without physical documents.
This reduces fraud and speeds up services. For instance, banks use it for queuing and transactions, cutting lines and errors.
Experts say this integration builds public trust. With 9 million registered, it shows wide adoption, even if active users lag behind.
The tech also supports salary payments and other financial ops. Recent collaborations have expanded its use, making daily life smoother for many.
Challenges remain, like ensuring rural access. But ongoing updates aim to include everyone.
Future Strategies for Digital Growth
Jordan launched public talks in August 2025 for its 2026-2028 digital strategy. Key focuses include wider digital ID use and e-signatures.
The plan builds on current successes, like the national e-invoicing system. It aims to hit full digitalization by 2028.
Officials tie this to economic goals. Better tech could attract investments and create jobs in IT.
Recent events, such as global tech conferences, highlight Jordan’s role. For example, at a 2025 summit, leaders discussed sustainable digital infrastructure.
- Widespread adoption of digital IDs for all citizens
- Enhanced e-government portals for seamless access
- Partnerships with banks for secure financial services
- Focus on data privacy and cybersecurity measures
Impact on Citizens and Economy
This transformation benefits everyday people. Citizens now handle tasks from home, saving time and money.
For the economy, it means efficiency gains. Businesses process permits faster, boosting growth.
Take a typical user: A small business owner can now invoice digitally and access loans via the app. This cuts red tape.
Overall, Jordan’s efforts align with global trends. Countries like Estonia have similar systems, showing proven results in public satisfaction.
Experts predict more growth. By 2026, active digital IDs could double, per ministry forecasts.
What do you think about Jordan’s digital push? Share your thoughts in the comments and spread the word to friends who might find this useful.
