Intellect Data Systems Arabia Limited (IDS Next) has officially launched a new office in Riyadh, Saudi Arabia, aiming to provide direct support and innovative solutions to the region’s thriving hospitality industry.
With Saudi Arabia’s hospitality sector experiencing unprecedented growth, IDS Next’s decision to establish a direct office in Riyadh is a strategic move to better serve its expanding client base. “With the region’s hospitality sector experiencing remarkable growth, we are excited to be closer to our clients and better positioned to offer smart solutions that drive their success in the market,” stated Binu Mathews, CEO of IDS Next.
Enhanced Local Support and Services
The new Riyadh office is designed to offer localized support, ensuring that IDS Next can respond swiftly to the unique needs of its Saudi clients. This includes:
- 24/7 Arabic Customer Service: Providing round-the-clock assistance in Arabic to cater to the diverse needs of the region’s hospitality businesses.
- Localized Solutions: Tailoring software solutions to meet the specific operational requirements of Saudi hospitality brands.
By offering services in both English and Arabic, IDS Next ensures seamless communication and support for its clients, fostering stronger relationships and enhancing customer satisfaction.
Strategic Focus on Digital Transformation
Rajesh P Yadav, CRO at IDS Next, highlighted the importance of digital transformation in the hospitality sector. “Establishing a dedicated office in Saudi Arabia allows us to strengthen our relationships with local hospitality brands and tailor our offerings to meet the unique demands of the region. We are committed to providing enhanced support and innovative technologies that will empower our clients.”
Driving Efficiency and Innovation
IDS Next’s software solutions are designed to streamline operations, improve guest experiences, and support the digital transformation of hospitality businesses. By leveraging advanced technology, the company helps hotels, restaurants, and leisure venues enhance their operational efficiency and service quality.
IDS Next’s Legacy of Excellence
Celebrating 37 years in the industry, IDS Next has established itself as a leading provider of advanced hospitality solutions globally. The company boasts:
- Presence in 50+ Countries: Serving a diverse range of markets with award-winning software.
- Extensive Client Base: Powering over 220 hotel chains, 300,000+ rooms, 25,000+ POS outlets, and 300+ leisure venues worldwide.
- Trusted by Global Brands: Collaborating with renowned names like Wyndham Hotels and Resorts, Taj Hotels, and ITC Hotels.
Table: Key Clients Empowered by IDS Next in KSA
| Client Name | Location | Sector |
|---|---|---|
| Ramada by Wyndham Riyadh | Riyadh | Hospitality |
| Ramada Encore Al Khobar | Al Khobar | Hospitality |
| Ramada Al Rawada Madinah | Madinah | Hospitality |
| Ramada Al Tayseer Makkah | Makkah | Hospitality |
| Royal Casablanca Jeddah | Jeddah | Hospitality |
| Massara House Karan Hotel | Jubail | Hospitality |
| Swiss International Hotel Al Qassim | Al Qassim | Hospitality |
| Cloud City Hotel Al Baha | Al Baha | Hospitality |
| Andorra Village Riyadh | Riyadh | Hospitality |
Committed to Sustainable Growth and Innovation
IDS Next remains dedicated to supporting the growth of the hospitality industry through cutting-edge technology and exceptional customer service. The Riyadh office is a testament to the company’s commitment to fostering sustainable economic development and driving digital innovation in the region.
Preparing for the Future of Hospitality
As Saudi Arabia continues to evolve as a global tourism hub, IDS Next is poised to play a crucial role in shaping the future of the hospitality sector. By providing advanced ERP solutions and integrating with over 350 leading technology partners, the company ensures that its clients are well-equipped to meet the demands of a dynamic and competitive market.
